5 tips to improve your EQ

There is no doubt that in the last decade emotional intelligence, or EQ, has grown in value in the modern workplace. It is widely accepted that a leader who is unable to understand how their team members feel about something will find it very difficult to lead at all.

In my role, I meet with lots people who are all looking to move on from their current employer. More often the reason behind their unhappiness will have little to do with the role itself or the company, it will boil down to people that they work for.
A Gallup poll of more than 1 million people found that 75% of employees who left their job did so because of their bosses and not the role itself.
The majority of people that I talk to have claimed that somewhere along the way, their bosses lack of EQ has led to their frustration and as a result of issues being left unresolved, it has resulted in resignations.

Ensure your EQ is at a high standard by following the tips below:


1. Start with yourself!

Observe your feelings and question your reactions to situations. A good place to start is by examining your strengths and weaknesses and focusing on areas that you can improve.
Our busy lifestyles can sometimes take over and lead to quick reactions. Be sure to take time to be mindful of your current mindset and emotions before reacting to a situation. The more you notice about yourself, the more aware you will become of those around you.

2. Keep up to date!

Ensure that you can communicate comfortably with people of different backgrounds by improving your worldview. Understanding what is going on in the lives of people with different cultures will equip you with the confidence to comfortably engage with people at every level of the business.

3. Empathy

Empathy is an essential skill for leaders in today’s workplace. Being able to respond in an appropriate manner to someone’s emotions by seeing things from their perspective and reading their body language will strengthen your EQ and make you a better leader.

4. Celebrate the positive!

To ensure a strong EQ, you must also include motivation. Nothing is more motivating than celebrating the positives, and showing your staff that you acknowledge their hard work and dedication.

5. Self-regulation

Hold yourself to the highest standard. How you treat your colleagues will effect what they think of you as a leader and word will eventually spread. When attempting to attract and retain people on your team, your reputation will determine whether people will stay or go.
Don’t wait until your best employee hands in their notice, work on your EQ by following these steps and ensure you are best equipped for a diverse workplace!


Susan Dwyer

Associate Director